Contact center cloud migrations can be challenging with a complex infrastructure and siloed teams. The projects have inherent risks and can take 9-12 months or longer.

The Cyara Accelerator is an extension of the Cyara CX Assurance Platform. Assure the quality of the migration across the development lifecycle, including CX design, IVR discovery, functional and regression testing, voice quality testing, load testing and production monitoring. The Cyara Accelerator for Cloud Migration works with any cloud-based contact center platform. The Cyara Accelerator has integrations to Amazon Connect and Genesys Cloud.