Zendesk
The digital tipping point
21 Apr 2021 - 11:00AM AEST

In 2021, APAC is in a unique situation. The region fared better than most others during the pandemic, meaning businesses are returning to relative normalcy.

The digital transformations driven by 2020 left their mark, though. CX technology has reached the point of critical mass, where viral adoption is unstoppable: the digital tipping point.

Posted Date: March 31, 2021
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