Zendesk
What's new at Zendesk: May 2021 - Asia Pacific
11 May 2021 - 12:30PM SGT

Zendesk lets you meet customers wherever they are, sets teams up for success, and keeps your business in sync. This quarter we're building further on these values, so we can help you do what matters most: keep customers happy.

Join us on 11 May as we share tips and tricks for new functionalities that enable your business to:

Move conversation across channels with messaging - so customers can get help anytime, anywhere, and in 17 different languages.
Create reusable content across multiple articles or help centers - both internally and externally - to solve FAQs faster.
Improve agent experience with updates to the Agent Workspace that keep teams focused and reduce frustration
Utilise new app integrations with updates to Shopify, AWS, Discord, and more.

Posted Date: April 07, 2021
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